
Do you have questions about the gateway, the app or other Aurum services? See the frequently asked questions (only in Dutch available) or contact our service team. We’d be happy to help you.
E-mail or call us
service@energyflip.com
+31 85 201 98 16
We can be reached at
Monday 12:00 – 18:00
Tuesday 10:00 – 18:00
Wednesday 10:00 – 18:00
Thursday 9:00 – 13:00
Friday 9:00 – 13:00
During the holidays we have adjusted opening hours, namely;
Monday 25 to Wednesday 28 December we are closed
We can be reached on Thursday 29 and Friday 29 December between 09:00 and 12:00
Monday 2 January to Friday 6 January are available between 09:00 and 12:00