Questions about the gateway, the app, or other EnergyFlip services? Take a moment to browse through our comprehensive knowledge base.

If you still can’t find a solution, our dedicated customer service team is here to assist you.


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Please note: Our service team will be on a well-deserved holiday from December 22nd to January 3th. If you have a question during this period, please revisit our knowledge base or send an email. We’ll get back to you as soon as possible after January 3th. Happy holidays! 🎄