Questions about the gateway, the app, or other EnergyFlip services? Take a moment to browse through our comprehensive knowledge base.

If you still can’t find a solution, our dedicated customer service team is here to assist you.


Email us on weekdays:

Or fill in the contact form in the green question widget in the right below corner.

Who’s behind EnergyFlip?

The EnergyFlip app is made by Aurum Europe of Breukelen. Aurum is a market leader in independent energy monitoring. We think it is important that people are in control of their own energy use. If you’d like to know more about us, please visit

Aurum Europe b.v.

De Corridor 14H
3621 ZB  Breukelen

CoC  273 73 159
VAT 8221 00 927 B02
IBAN NL 48 RABO 0310 8696 41