Questions about the gateway, the app, or other EnergyFlip services? Take a moment to browse through our comprehensive knowledge base.

If you still can’t find a solution, our dedicated customer service team is here to assist you.

 

Email us on weekdays: service@energyflip.com

Or fill in the contact form in the green question widget in the right below corner.

 

Vacation Announcement

Due to a well-deserved vacation, we will unfortunately not be available in week 31 and 33. During this period, we may not respond to emails as quickly as you are used to.

In week 32 and week 34, we will of course resume our usual activities as quickly as possible and be fully at your service again.

We wish you a wonderful summer period and thank you for your understanding!

Best regards,

Team EnergyFlip

Who’s behind EnergyFlip?

The EnergyFlip app is made by Aurum Europe of Breukelen. Aurum is a market leader in independent energy monitoring. We think it is important that people are in control of their own energy use. If you’d like to know more about us, please visit www.aurumeurope.com.

Aurum Europe b.v.

De Corridor 14H
3621 ZB  Breukelen

CoC  273 73 159
VAT 8221 00 927 B02
IBAN NL 48 RABO 0310 8696 41